Supporting Families & Whānau
The care is tailored to each patient’s individual needs. Hospice care is holistic, taking consideration of a person’s physical, emotional, social, cultural and spiritual needs; to optimise their quality of life.
Support is also provided for the patient’s family/whanau and carers throughout the illness and after the death of their loved one.
Annually, we provide care for more than 1100 patients throughout the region, and support for their families/whanau and those important to them.
We have on-average around 230 patients in our care at any one time. Patients are largely cared for in their own homes or place of residence and if required may also include a short stay in our specialist Inpatient Unit for advanced symptom managment.
Our services also include a 24/7 telephone advice service, outpatient clinics, day procedures, activities-based day programmes, family support and bereavement support. Arohanui Hospice also provides an Education Service to provide support to healthcare workers in a range of settings including Aged Residential Care, General Practice, community hospitals, and other primary & secondary healthcare providers. Download the Bilingual brochure.
Our service
Community Team
This team includes specialist registered nurses who monitor and support patients in their homes or place of residence, providing patient assessment and care coordination. They are supported by doctors and pharmacists, as well as social workers (who are trained counsellors), and pastoral, spiritual, cultural and bereavement support staff. The Community Team works in partnership with a patient’s General Practice (GP) team.
Patient Day Stay and Creative Living Programmes
Day programmes are held weekly in Palmerston North and in Levin, providing companionship and support through participation in a variety of activities.
Inpatient Unit Team
For patients who may require a stay in our inpatient unit, care is provided by a team of doctors, specialist registered nurses, pharmacists, social workers, pastoral, spiritual, cultural and bereavement support staff; all based at the inpatient unit in Heretaunga Street, Palmerston North.
Education Service
Arohanui Hospice has a dedicated education team including clinical nurse educators who provide coordinated quality education to support all health providers delivering palliative care in our region.